Covergirl Phone Numbers and Emails

Toll-Free Number:

  • (800) 426-8374
Send Message

Customer Service:

  • (646) 998-4573

Investors/ Franchasing:

  • (212) 389-7733

Covergirl Emails:

Investors/ Franchising
Legal
DMCA Inquiries
Media
Press Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Covergirl Website:

Covergirl Help Center:

Corporate Office Address:

COTY INC
719 7th Avenue
New York, New York 10036
United States

Other Info (opening hours):

Coty Inc.

50 Fifth Avenue, 17th Floor

New York, NY 10118

More contact details

Covergirl Rating Based on 213 Reviews

Rating details

2.6
more details
Product or Service Quality
Price Affordability
Value for money
Website

Rating stats

Rating trend

How Good is Covergirl's Customer Service?

Dollye Orm
Dollye Orm
Feels Disappointed | Mar 01, 2024

Very poor ...

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Yanel Iyo
Yanel Iyo
Feels Disappointed | Feb 15, 2024

Have not heard from them

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Marissa Yjq
Marissa Yjq
Feels Satisfied | Jan 06, 2024

Lady I spoke with was incredible. So lovely!

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Kishon Mxa
Kishon Mxa
Feels Disappointed | Nov 17, 2023

Could not help me. Target would not take my coupon for $3 off and said covergirl denied it not Target. Said it was from a weekly flyer so I would have to contact newspaper about the ad then hung up

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Reef Bnq
Reef Bnq
Feels Disappointed | Oct 18, 2023

Hello, I explained to her that I've been buying Covergirl for 20 years probably and I had wanted to try this clean topia so I bought it the other day and didn't use it so this morning I got up and I'm going to use it so I have to go to the doctor and as soon as not even 15 minutes to the doctors the girl in the elevator says she's clean underneath both of your eyes and I said what happened so I went into the bathroom and it was like all of the clumpy pieces were underneath my eyes I look like I had two black eyes very disappointed it just seems to come out so clumpy like instead of spreading the eyelashes they're like stuck together so I had to get a h safety pin and likes trying separate them but by the time I got a doctor's office I had no mascara on the bottom just black and I was disappointed cuz you know nowadays you have a little extra money and you get something that you think you're going to be happy with and I have never called any company but I just said that's it I'm not going to spend my money that's hard to make nowadays on something that I bought try to use it and put it away that's like me taking the money and throwing it out the window of the car but she said she would take care of it and send me a coupon to buy something else from Covergirl. I don't like to complain but hopefully you'll understand that money is tight nowadays. Have a nice day

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Carolyn M Vjh
Carolyn M Vjh
Feels Neutral | Sep 21, 2023

I could never get to speak to anyone. All I wanted was help with choosing a good product for dark circles under eyes. I use lots of your products, but am absolutely turned off with your email pissedconsumer.com and would never contact anyone with such a crude address. So unprofessional.

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Summary of Covergirl Customer Service Calls

1.3K TOTAL
CALLS
03:02 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Covergirl?

Product/ Service Question:

  • “Product question”
  • “Product issue”
  • “Trublend so Flushed bronzer, cover brakes off. Could you make the cover screw top like your Covergirl Simply Ageless? first 2 weeks. Im very careful with this product, i use down to the last crumbs.”

Request for Information Question:

  • “Shade of foundation. I use 245 in the simply ageless in the round container. Need to know which one is a shade darker than 255.”
  • “Why can I not find #260 Covergirl Ink It in the store anymore?COCOA INK”
  • “Question about product”

Payments and Charges Question:

  • “Asl about coupons”
  • “Could not use current coupon at Target”
  • “Coupon issues”

Return/ Replace Question:

  • “Return”
  • “Hello, I purchased Covergirl Clean Fresh tinted lip balm in Bless you Berry.. It is the wrong color for me and I do not have the receipt to return. What can I do to get a color I can wear? Thank you for you help”
  • “What did cover ĝirl replace coral rose cheekers 212303 with?”

Shipping and Delivery Question:

  • “Wrong order”
  • “I want to know why i can't find medium mineral loose face powder and why it sells for 30 to 60 dollars on amazon but i can get the tan color for 5$”
  • “Bought package eyebrow pencil w/sharpener wrong color”

Employment Question:

  • “To get a job for modeling”
  • “Any job vacancy”

Website/ Application Question:

  • “Mascara watery doesn't have good brush for application”
  • “Need to match color cannot find on ur site checkers blush”

Account Question:

  • “Unknown subscription”

Refund Question:

  • “I need a refund and to ask what kind should I buy”
  • “I bought your mascara and it irritated my eyes I would like my money back”

Staff Question:

  • “Customer service”

Other Question:

  • “Scholarship”
  • “There's a problem with the makeup 155 which is a translucent you changed it it's not the same”
  • “See if my daughters interview is legit”

About

Related Companies

Coty, Clairol, Sally Hansen, Wella, Nioxin

Summary

CoverGirl is an online retailer of face, eyes, lips, nails cosmetics, collections, and other tools. The company provides a variety of foundations, powder, concealers, blush, bronze, mascars, eyeshadows, eyeliners, eyeware, lipcolor, lipglosses, lipliners, and nail polish. As for the tools so here belong professionally-styled applicators, just like the experts use. The offered collections include Simply Ageless, Clean, Exact, Blast, Outlast, Tru, and Queen. On the web site the customers may as well find useful advises and hints at My Makeup Advisor, My Shopping List, My Favorites, My Tips, and My Profile sections. Step-by-step beauty from the CoverGirl pros may be found in Daytime Looks, Sunlight Done Right, In the mood for Nude, Nighttime Looks, Modern Life-Classic Lips and Midnight Eyes that Hypnotize chapters.

Covergirl reviews and complaints

Covergirl is ranked 189 out of 1748 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

VISA

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